FAQ
Websites

Every website needs to reside on a powerful computer with a direct connection to the Internet. These machines are known as web servers and they are the realm of specialists who administer and operate them. At IGTS, we can provide server space (known as "hosting") on high quality, managed web servers with a record of minimal downtime and fast connectivity.

Does my business need a website?
Ask yourself, "Does my business need 24-hour exposure 7 days a week, 365 days a year?" The answer is obvious. What other medium will allow your small business to expose itself to your target market as well as provide a source of direct correspondence from them to you? The benefits of a website are innumerable.
What is a page?

Generally what fits on the viewable area of a web browser (a computer monitor) in terms of width is a page. The length of your web page is also important. It is best to try to keep pages short and if necessary split the page into 2 or more pages. All these decisions need to be taken in keeping with the website design.


In terms of content, a balance of animation, graphical elements, photographs and text should be used in order to convey the right message to your customers and prospects. This ensures that the website is easy to use and performs well along with helping search engine optimization. Providing us with examples of websites that you like and believe are close to what you are trying to achieve, makes it simple for us to understand what you want.


Alternatively, if there are no examples you can give us, you can also show us work that is close to what you need. Our web designers have the experience to close this gap to your satisfaction.

How many pages do I need?
This depends on how much content you have. Every business website should have an 'About Us' page (or something similarly titled) to tell your visitors about your business. The rest of the pages depend on what type of business you have along with the kind of website design you are aiming for. The thumb rule is to avoid overwhelming your audience with too much information on each page. Disperse the information and break it up into digestible pages and paragraphs.
How long will it take for my web site to be designed?
The timescale of a website design project is generally dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.
Once my website design is completed - what after sales service do you offer?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. Furthermore, we can also host your website with the provision of email, website statistics and domain name registration, thus keeping the whole solution under one roof and simplifying the entire process for you.
Will my website design be "Search Engine" friendly?
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines alter the rules and algorithms they use and you will want to be certain that your website is kept up to date and complies with new rules.
Do I need a database on my website?
This will depend upon the amount of information you wish to display on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is a good idea, we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.
Can I get e-mail with my web site?
Yes! IGTS can supply pop e-mail for use with Outlook® and other pop mail programs. E-mail forwarding and even ONLINE mail can be provided so that you can access your email from anywhere in the world. You can get more details on this on our Web Hosting section of our website.
What is a Content Management System (CMS) ?
A Content Management System or CMS for short is a web-based tool that enables a variety of technical and non-technical staff to create, edit, manage and finally publish (in a number of formats) a variety of content (such as text, graphics, video, documents, etc.) on the website without the need of any additional software.
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